GPLO Stories
Home >Connecting care to improve the patient journey
-
Delivering timely, high-quality advice outcomes
General practitioners (GPs) may now submit a request for advice to a specialist instead of sending a referral or contacting the on-call Medical Officer (MO).
-
GP with Special Interest program: Strengthening ties, upskilling general practitioners and reducing waitlists
Over the past decade new models of care to address long wait lists and improve timely access have been developed. The GP with Special Interest (GPSI) model of care addresses these challenges and has proven to be efficient and successful.
-
Optimising outpatient flow: Implementing discharge guidelines and GP clinical handover criteria
The TICTOC project (The Introduction of Criteria for Transfer of Care), led by the Sunshine Coast GP Liaison Unit in partnership with the Cardiology Department and the Sunshine Coast Health Institute, evaluated the impact of co-designed, evidence-based cardiology outpatient discharge guidelines on discharge rates, re-referrals, emergency department presentations and hospital admissions.
-
Mackay Hospital and Health Service GP Liaison Unit
For older people living in the Whitsundays, getting the right care at the right time can make all the difference to staying healthy, independent and out of hospital.
-
From one missed letter to system change: Rebuilding trust in clinical correspondence
That single missed letter became the catalyst for uncovering a much larger issue—a growing backlog of outpatient correspondence, ultimately affecting up to 20,000 letters and posing a significant clinical risk to safe transfer of care.
